I've recently attended the HTB Leadership conference at the Albert Hall where I was fortunate to listen to many inspirational speakers from the business world. One such speaker was Patrick Lencioni, President of The Table Group, a Management Consulting firm based in America. He spoke about his most recent book the 5 Dysfunctions of a team and I have captured the main points here for you:
The 5 Dysfunctions of a Team
1. Absence of Trust
- vulnerability based
trust
- 1 member of team cannot be vulnerable it will spread like
a virus. The leader needs to go first!
2. Fear of Conflict
Make sure your team are not holding back.
Failing to disagree is dooming that relationship to failure.
3. Lack of commitment
Waiting for Consensus not good. Takes too long. Disagree
then commit. Rarely get natural consensus.
leaders Need to break the tie. If people don't disagree they don't
commit they passively agree then go back to their departments and say 'I'm not
sure if that will work'
4. Avoidance of Accountability
Where this is no commitment people
will not hold each other accountable. Where there is no accountability for behaviours there is a dysfunctional team. Behavioural accountability - leaders don't do this! They do
hold them accountable for the numbers.
If you love someone hold them accountable.
5. In attention to results - focus on collective results
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